Refund policy
When membership fees can be refunded.
Draft — legal review pending. This text is not final and will be replaced after review by the association's legal advisers.
A refund may be requested within 7 days of payment if the payment was made in error or twice.
Refunds are reviewed by the finance team and approved by a second officer.
Approved refunds are returned to the original payment method. Bank processing times apply.
Fees for a membership term that has started are otherwise not refundable.